Privacy Policy
Effective Date: February 1, /2025
Fancy Dollz House ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website (www.fancydollzhouse.com) and services.
1. Information We Collect
We collect the following types of information:
Personal Information: When you create an account, place an order, or subscribe to our newsletter, we may collect your name, email address, phone number, billing and shipping address, and payment information.
Order History and Preferences: We collect details of your past orders and preferences to personalize your experience.
Non-Personal Information: Includes browser type, device type, IP address, and website usage data collected through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
Process and fulfill your orders.
Provide customer support.
Send marketing emails or promotions (with your consent).
Improve our website, services, and user experience.
Comply with legal obligations.
3. Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share your information with:
Service Providers: Third-party companies that assist in processing payments (e.g., Stripe), shipping, and email communications (e.g., Mailchimp).
Advertising Platforms: Third-party platforms like Facebook and Google to deliver targeted ads.
Legal Authorities: If required by law or to protect our rights, property, or safety.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience. These include:
Functional Cookies: To store user preferences and ensure the website functions properly.
Analytics Cookies: To analyze website traffic and usage (e.g., Google Analytics).
Advertising Cookies: To deliver targeted advertisements (e.g., Facebook Pixel).
You can disable cookies in your browser settings, but some features of our website may not function properly without them.
5. Your Rights
As a user from the EU or international regions, you may have the following rights:
Access your personal information.
Request corrections to inaccurate information.
Request deletion of your data ("right to be forgotten").
Opt out of marketing communications.
File a complaint with a data protection authority.
To exercise your rights, contact us at info@fancydollzhouse.com.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:
Order Data: Retained for processing and legal compliance.
Marketing Data: Retained until you unsubscribe or request deletion.
7. Data Security
While we strive to implement appropriate security measures, including encryption and firewalls, no method of data transmission or storage is 100% secure.
8. Third-Party Links
Our website integrates third-party services such as Shopify, Stripe, and Mailchimp. These platforms have their own privacy policies, and we encourage you to review them before providing your information.
9. Updates to This Policy
We may update this Privacy Policy once a year or as required to reflect changes in our practices or legal requirements. Updates will be posted on this page with a new effective date.
10. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us at:
Email: info@fancydollzhouse.com